PRIVACY POLICY

Terms and Conditions

Effective Date: July 8, 2026

WINKTOURS LLC (“WINKTOURS,” “WinkItaly,” “we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information in a transparent and responsible manner.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit www.winkitaly.com, contact us, request information, or purchase our travel-related services.

Data Controller

WINKTOURS LLC
310 E 49th Street
New York, NY 10017
United States

IATA: 33677081
EIN: 83-3243950

For privacy-related inquiries, please contact us at:

Email: privacy@winkitaly.com

Personal Information We Collect

Depending on your interaction with us, we may collect:

Information you provide

  • Name
  • Email address
  • Telephone number
  • Company name (if applicable)
  • Country of residence
  • Travel preferences
  • Information contained in your messages or inquiries

Information required for travel arrangements

When you request or confirm travel services, we may also collect:

  • Date of birth
  • Passport details
  • Nationality
  • Emergency contact information
  • Frequent traveler information
  • Visa-related information where required
  • Billing information
  • Payment details (processed through secure payment providers)

We collect only the information necessary to provide the requested services.

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Date and time of access
  • Referral website
  • Cookie information

How We Use Your Information

We use your personal information to:

  • Respond to inquiries
  • Prepare customized travel proposals
  • Process bookings and reservations
  • Coordinate travel services with suppliers
  • Process payments
  • Provide customer support
  • Comply with legal and regulatory obligations
  • Improve our website and services
  • Prevent fraud and protect our business
  • Send service-related communications

If you have provided your consent or where permitted by law, we may also send promotional communications about our services. You may opt out at any time.

Legal Basis for Processing (Applicable to European Residents)

Where the General Data Protection Regulation (GDPR) applies, we process personal data based on:

  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests
  • Your consent, where required

Sharing Your Information

To provide our services, we may share personal information with:

  • Airlines
  • Hotels
  • Villas and accommodation providers
  • Cruise operators
  • Rail companies
  • Car rental companies
  • Tour operators
  • Local guides
  • Transportation providers
  • Travel insurance providers
  • Payment processors
  • Professional advisors
  • Government authorities when required by law

We share only the information necessary to perform the requested services.

We do not sell your personal information.

International Data Transfers

Because we provide international travel services, your personal information may be transferred to service providers located in countries outside your country of residence. We take reasonable steps to ensure that such transfers are made in accordance with applicable privacy laws.

Data Retention

We retain personal information only for as long as necessary to:

  • provide our services;
  • comply with legal, accounting, and tax obligations;
  • resolve disputes; and
  • enforce our contractual rights.

When information is no longer required, it is securely deleted or anonymized where appropriate.

Data Security

We implement appropriate technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction.

Although no method of transmission over the Internet is completely secure, we use commercially reasonable safeguards to protect your information.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • access your personal information;
  • request correction of inaccurate information;
  • request deletion of your personal information;
  • restrict or object to certain processing;
  • withdraw consent where processing is based on consent;
  • request a copy of your information in a portable format;
  • lodge a complaint with the appropriate supervisory authority.

To exercise your rights, please contact us at privacy@winkitaly.com.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children unless required as part of a travel booking made by a parent or legal guardian.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new Effective Date.

Contact Us

If you have questions regarding this Privacy Policy or the processing of your personal information, please contact:

WINKTOURS LLC
310 E 49th Street
New York, NY 10017
United States

Email: booking@winkitaly.com

COOKIES:

Most websites you visit will use cookies in order to improve your user experience by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’). Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website. Cookies make the interaction between you and the website faster and easier. If a website doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the site – for example, when you enter your login details and move to another page it won’t recognize you and it won’t be able to keep you logged in. Some websites will also use cookies to enable them to target their advertising or marketing messages based for example, on your location and/or browsing habits.

Cookies may be set by the website you are visiting (‘first party cookies’) or they may be set by other websites who run content on the page you are viewing (‘third party cookies’)

WHAT IS IN A COOKIE?
A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. When you visit the website again, the cookie allows that site to recognise your browser. Cookies may store user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some website features or services may not function properly without cookies.

WHAT TO DO IF YOU DON’T WANT COOKIES TO BE SET
Some people find the idea of a website storing information on their computer or mobile device a bit intrusive, particularly when this information is stored and used by a third party without them knowing. Although this is generally quite harmless you may not, for example, want to see advertising that has been targeted to your interests. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functions of that website. Find out how to remove the cookies

INFORMATION THAT WE COLLECT

We collect information to provide better services to all of our users – Basically, we store your preferences to switch between desktop version and mobile version.

ANALYTICS COOKIES
These cookies from Google Analytics generate an anonymous user ID that is used to count how many times a user visits the site. It also records when was the first and the last time you visited the website. It calculates when it has completed a session, user’s home, and keywords.